1. Introduction
Royal Eyez ("Company," "we," "us," or "our") operates the FRAME to Fortune™ program and its associated website located at royaleyez.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or enroll in our programs. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
2. Information We Collect
We may collect the following categories of personal information:
- Identification Data: Full name, email address, phone number, and billing address provided during enrollment or contact forms.
- Payment Data: Credit card or payment details processed through our third-party payment processors (e.g., Stripe). We do not store raw payment card data on our servers.
- Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically via cookies and analytics tools.
- Communications: Messages, questions, and correspondence you send us via email or contact forms.
3. How We Use Your Information
We use the information we collect to:
- Process enrollments and deliver program content and materials.
- Send transactional emails, including receipts, program updates, and access credentials.
- Communicate promotional offers, new programs, and relevant educational content (you may opt out at any time).
- Improve and optimize our website, programs, and user experience.
- Comply with legal obligations and enforce our Terms of Service.
- Prevent fraud and protect the security and integrity of our platform.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. These technologies help us understand how you interact with our content and enable features such as analytics and retargeting. You may configure your browser to refuse cookies; however, some features of the Site may not function properly as a result.
We may use third-party analytics services including Google Analytics and Meta Pixel. These services may collect information about your use of the Site and other websites over time.
5. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating the Site, processing payments, sending emails, or delivering program content, bound by confidentiality agreements.
- Legal Compliance: Government or regulatory authorities when required by applicable law, subpoena, court order, or similar legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Payment records are retained for a minimum of seven (7) years as required by applicable tax and accounting laws.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request deletion of your data, subject to our legal retention obligations.
- The right to opt out of marketing communications at any time by clicking "unsubscribe" in any email or by contacting us directly.
To exercise any of these rights, contact us at hello@royaleyez.com.
8. Children's Privacy
Our Site and programs are intended for individuals 18 years of age or older. We do not knowingly collect personal information from persons under the age of 18. If we become aware that a minor has submitted personal information, we will promptly delete such information from our records.
9. Security
We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting the revised policy on our Site with an updated "Last Updated" date. Your continued use of the Site after such changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Royal Eyez
Email: hello@royaleyez.com
Website: royaleyez.com/contact